What is 811?
Are you a homeowner or contractor? Did you know that you are required to call the number ‘811’ before digging on any property so that you can be made aware of any underground lines (e.g. pipes, cables and associated utilities) buried in the area? Improper digging can lead to damage to underground lines that can disrupt service to an entire neighborhood, harm diggers or excavators, and even incur potential fines and repair costs.
In case you did not know, 811 is the national “Call Before You Dig” phone number designated by the Federal Communications Commission. This number was developed to eliminate the confusion of multiple “Call Before You Dig” numbers because it is easy to use, is the same for every state, and can help protect anyone who does dig from injury, expense and potential penalties.
What Happens After Calling 811?
All 811 calls are routed to a local One Call Center and the affected utilities. The utility will then send crews to the location to mark any underground lines for the homeowner or excavator for free.
Do Most People Call Before They Dig?
Believe it or not, in spite of all the potential danger and damage that can be caused, the answer is “no.” According to a recent national survey, 45 percent of American homeowners who plan to dig this year said that they would not call 811 beforehand.*
For more information about the 811 call system, visit http://www.call811.com. To download the most current industry best practices in connection with preventing damage to underground facilities, go to http://commongroundalliance.com/.
Content provided by Travelers: https://www.travelers.com/resources/home/maintenance/call-before-you-dig.aspx